Here is some important information about our company if you choose to book with us:

 

Our Company

We are a UK registered Limited Company, if you require our corporation certificate, please kindly email us.

Sweet Lounge is also a UK VAT Registered Company.

Experience

We have over 6 years experience, setting up for 100's of events each year. Expect only the best customer service with us!

Insurance

We have Public Liability insurance in place for all bookings covering up to 5m. Don't worry our staff are covered too! Up to 10m.

Product Liability is covered up to 5m.

Risk Assessment

All of our hire items have a risk assessment in place. Please contact us if your company or the venue require this. 

Health & Safety

We have a health and safety policy in place for each of our items and staff have been fully trained to use our machinery. 

Hygiene / Council Environmental Health 

We have a rating of 5/5 for our food hygiene status. Our premises has been inspected by our local council and environmental health. 

Image result for 5 star rating food

 

Information on Payment methods

There are a number of ways you can pay for your booking. A booking space/date can only be secured when a payment has been made (Deposit or in full)

 

  • Via BACS / Bank Transfer -  You will find all of our details at the bottom of your invoice. 
  • Via Credit/Debit Card. - Simply call us to make a payment. (This method may incur a small fee) 
  • Cheque - We only accept Cheques from companies or organisations (such as schools or universities) 
  • Paypal - Yes! We can send an invoice over paypal.